Frequently asked questions
The questions people ask us
before the first call.
Straight answers about working with Alchemy IBS Private Limited, a strategy-led growth agency founded in 2016. They cover what we do, how we price, how long results take, who owns the accounts and data, and the things we won't promise. These are the questions founders and marketing heads tend to ask before they book a call.
What does Alchemy actually do?
We research your business until we find what it's underselling, then the same team builds what carries it. That means Meta, Google and LinkedIn campaigns, websites and landing pages, funnels, email and WhatsApp follow-up, CRM customisation, chatbots and AI systems, and the creative. Shoots and video are done by our own team, with drone footage from trusted partners.
Why not hire a strategist and an agency separately?
You can. Then someone on your side has to own the gap between them: checking that the landing page says what the strategy said, that the shoot shows it, and that the follow-up emails repeat it. With us, the team that found the idea builds it, so that job is ours.
Can we hire you only for strategy?
Yes. The position, the offer and the plan are yours to run with your own team, and if you'd like, we can train that team too. See how engagements work.
We just want someone to run our ads. Do you do that?
Yes, but we'll ask why first. If the offer or the positioning is the real problem, better ad management won't fix it, and we'd rather say so now than in month four.
Is the first conversation free?
Yes. A conversation about your business costs nothing. Any strategy, audit or build work after it is scoped for you, and you see the fee before you commit.
What's your minimum budget?
It depends on what needs to be done, and we'll say so plainly in the first conversation. If your budget is too small for the work to succeed, we'll tell you, and usually point you to someone better suited.
Can you guarantee results?
No. Anyone who does is either guessing or planning to redefine "results" later. What we will do is tell you what we can measure, what we can't, and what the data actually shows, including when it isn't working.
How quickly will we see results?
It depends on what's holding you back. We ask for about two months of testing to learn what is working and what isn't. A new position takes longer to work through the market. What we can commit to is telling you early what we're seeing, and why.
Will you show us case studies with client names?
Only where the client has given permission. Our work stories describe what was wrong, the idea we found and what we built. Some name the client with their permission; the rest don't. If a reference matters to you, tell us the kind of business you'd like to hear from and we'll ask one.
Do you work outside Kerala and India?
Yes. We work with clients in India, the UAE and GCC, the US and the UK, from our offices in Kochi and Thiruvananthapuram, with a Dubai office opening January 2027. Location matters less than knowing your buyer, and we research that buyer before we propose anything.
Who owns the ad accounts, CRM and data?
Your CRM and your data are yours. Ad accounts are set up in your business's name by default. Sometimes, when it works better, we run campaigns through Alchemy's own ad accounts, tuned to your industry. Ownership of any software we build is agreed per project.
Can procurement review you first?
Yes. Share your onboarding requirements and we'll confirm which documents we can provide. See our procurement information.
Where should we start?
Book a strategy conversation, or run the growth diagnostic to organise your thinking first. We usually reply within one business day.