Measurement

Three reports, three totals.
Start with what each one counted.

These measurement articles from Alchemy IBS Private Limited deal with what numbers can and cannot tell you: why advertising, analytics and CRM reports disagree, and why a website that looks finished in preview has not yet shown it can deliver an enquiry. Each starts with definitions, because most reporting arguments are really arguments about what was counted.

A number without a definition is an opinion.

"Conversion" means one thing in an ad platform, another in website analytics and a third in a CRM. Put them side by side without naming the event, period and attribution rule behind each, and the meeting turns into a debate about whose total is right.

Write the definition first. Then compare. Some gaps will close. The ones that stay open usually mean the systems are answering different questions, and the report should say so.

What the articles cover.

Every article in this topic is listed below. Each one ends with something you can try on your own enquiries or pages this week.

For step-by-step methods, the measurement guides cover acquisition cost, healthcare enquiry quality and channel comparison.